Tag unhappy

Hospitality has changed…. and kids restaurants are the worst right now.

Mr. Brain Echo Leave a comment

Ohhhh boy. Where do I even begin. I have so much anger and dissapointment inside of me at the moement that I’m affraid I will simply explode one day. Right in front of all the restaurant guests. I don’t remember when I was so stress at work.

People used to be nice you know.

When they were coming to eat to the restaurant – it was like – “I am a guest in somebodys place. So I will behave like I’m a guest. I will respect the rules of the establishment and beheave my best.” And Now……. “I’ making you a favour that I choose your restaurant over hundreds of others. So you better be extra nice, take the abuse and ideally gie me staff for free… If not I’m gonna make up a fake story or unload my frustration on some review website where other people will see me like a hero.

That’s pretty mch summarizes all the current guests attitude. You cannot talk to people any more. It’s near impossible. Almost everyone seems to be so self centred and “entitled” that normal treatmant of service staff does not exist anymore. Everyone wants everything now and in the way they want it. Doesn’t matter what’s on offer. Change it. Modify. Do everything to please me and keep me happy or I’m gonna unload ALL my frustrations on you. In the end you are in a service. so you’re here to serve – (BTW – that’s what I was recently told by one nasty 16th year old”) – just amazing

Yes. I do work in the restaurant. And lately it seems in the worst kind of a restaurant. CHILD ORIENTED restaurant.
Whoever works in the kids restaurants knows what I’m talking about. But it has been a nightmare. People just come over, bring their kids and expect that we will take care of them while they drink their Pinot Grigios and epensive cocktails. The thing is that we do not even have a play ground. so kids cannot safely play anywhere or be supervised by a at least semiproffesional for that matter.
So what happens? Kids end up runnig and screaming all over the restaurant for most of the days with parents not giving even half a f**k. Which is ridiculous. We are not a olay ground!!. We are a restaurant which just happends to be themed for children. We still carry trays full of hot food and hot beverages. I’m geniuinly surprised that no kid got hurt yet. I know this is only thanks to my staff who is extra vigilant.

And parents……. Where do I start on those……. Honestly I do not know why most of them even have kids. If they look after them at home in the same way as they do after them in the restaurant we are into horrible future. We will end up with spoiled brats who just scream for attention as all the parrents are to busy begging for attention themselves, constantly posting on Facebook, Instagram or even making “cute, short Tik Tok Videos” how great parents they are for taking their kids to this amazing restaurant.
Honestly it makes me vomit how fake and pretencius this is,

I’ll better stop as this short post will turn into a long rant about how sociaety is going down the drain.

P.S – Big kudos to the girls from Starbucks who posted her rant about all of this on Tik Tok 🙂 – keep strong girl.

Brain Explodes – Let’s Continue

Mr. Brain Echo Leave a comment

I had been away from here for soooooo long that I’ve nearly forgotten about existance of my own blog.
It was supposed to be easy way to release overspill of my thoughts.
Lately I’ve been so busy that I was coming up with constant excuses not to write. I wanted to during the day and than after work….. puff. All energy gone….. couldn’t get myself to write.

Don’t get me wrong – I am not a writer. My profesion is so far from writiting anything (as you can probably see through my grammar :)) Writing is not essential to my day to day existance. Maybe that’s why it is so difficult to write.. 🤔 Who knows.

I think that in the end writing does help me release mental preasure so I will try to continiue.

So what had been bothering me lately???? …… In short – A LOT….. especially carrear wise.

I just managed to open succesfully huge restaurant project. We’ve been operating for over 6 weeks now. reviews are coming in – they not perfect but overall experiance is very positive. Considering the situation I managed to gather very good team of service staff. They all hard working and eager to learn. All procedures in the restaurant are falling slowly in to place, and yet……….. I’m extramely unhappy with the result…… or with the job itself. Hard to say.

It could be as well that I’mm tired of people. Oh and I’m so tired of people. All the guests coming in seem so spoiled. Thinking that they its their god given right to treat service staff like servants and the place like they own it.
Every second complaint it’s so baseless that this would have been unthinkable 20 years ago. On top of that all the threats of – “I will post bed review on all platforms” it’s been ridicolous. And owners all they care about is Facebook image, google reviews, tripadvisor……. that gives people to much power.
And to add to this I hate when Bosses interfere with bookings and seatings. Just learn to say bloody NO to the owners. grow some balls – if I’m telling you I don’t have tables it means – I do not have physical tables. I cannot just magically make another room with 20 more tables. I don’t care that those are the owner friends. No tables means – NO TABLES…. simple is that – telling me “make your mirracles you always manage” is not encuraging – rather opposite – it is very disrespectfull and to me it seems that you don’t believe and don’t trust me in running the business. It shows that “I know better even that I haven’t even been here for one shift during service.

All this brings me again to one HUGE Question – what should I do. – work wise I mean.
On this tiny dot of an Island there is so few opportunities that changing a carrear might be difficult. and anything I’m passionate bout it simply cannot work here or I don’t have enough money to start on it.

Will see. I’ve order digital note pad hoping that it will help me organize my life – I know – wishfull thinking – notepad will not organize my life- I need to do it myself. Maybe if I write it on the bottom of each of my daily note I will not forget…………